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Telehealth visual of a phone and stethoscope
18 March 2023

Telehealth or In-Office Visits?

As a business owner, As a business owner, providing healthcare benefits to your employees is a key part of keeping them healthy and productive. But which type of healthcare is best for your team: Telehealth or in-person visits?

 

With the recent COVID-19 pandemic, more and more Americans are exploring the options of telehealth versus in-person visits. Telehealth is a convenient, comfortable, and safer option than traditional doctor office visits as it allows you to get care from the comfort of your own home. It’s also increasingly telehealth is becoming a preferred way to connect with a doctor, and is just as effective as in-person ones.

 

For business owners, it is important to make sure that your healthcare plans include telehealth services. This will ensure that your employees have access to convenient and quality healthcare when they need it. Make sure to understand the details of your plan, such as what types of visits are covered and what specific types of telehealth services are available. Additionally, talk to your employees and find out if there are any specific telehealth services, they would find useful. As an employer, you can also take steps to make in-person doctor visits more convenient, such as offering late hours for appointments to avoid having to miss work.

 

Weighing the pros and cons of telehealth versus in-person visits is essential to ensure it is available for your employees. It’s important to keep in mind that while telehealth can be a super option, there will still be times when an in-person visit is the better choice.

 

What Are the Pros of Telehealth?

 

Telehealth has some advantages over in-person care, such as:

 

  • It’s convenient. Telehealth visits are faster than in-person visits, as you get on the call right at the appointment time. Plus, you don’t have to take time off from work or hire a babysitter to watch your kids.
  • It’s more comfortable. Your home is more familiar than a doctor’s office, and you may find it easier to talk to your doctor when you feel comfortable.
  • It’s safer. Sitting in a doctor’s office filled with sick people could expose you to infections.
  • The quality is often the same. A survey found that nearly 63% of patients and almost 60% of doctors said they thought virtual visits were just as effective as in-person ones.

 

What Are the Cons?

 

Telehealth also has some downsides, including:

 

  • Some types of visits don’t work from a distance. Your doctor can’t do a breast exam or listen to your heart with a stethoscope over a computer screen.
  • It could risk your privacy. Though most telehealth visits use secure technology, there’s always a possibility that hackers could get access to your information.
  • You need the technology. To have a virtual doctor visit, you need a computer, smartphone, or tablet, and a strong internet connection.
  • It’s harder to form a connection. A virtual visit can never match a personal exam when it comes to connecting with your doctor.

 

Whether you should choose telehealth, or an in-person visit depends on the reason you're seeing a doctor. Telehealth is great for follow-up visits, exams of easy-to-see areas, counseling and other mental health services, prescription refills, and monitoring chronic conditions. In-person visits are better for your first time seeing a doctor, exams that need a hands-on approach, and tests that require specialized equipment.

 

Overall, telehealth is becoming popular to get healthcare services without having to leave your home or office.

 

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